Transforming digital banking touchpoints through homepage redesign and inclusive AI-powered chatbot for 1M+ customers
Neobank Renewal
Do It Ourselves
Designing community-driven features that turned 13% of B2B users into active ambassadors sharing expertise with their peers
Information In Systems
Leading UX research across legacy modernization and greenfield hydrogen systems to support France's energy transition
Advice From A Robot
Rebuilding trust in automated financial guidance by uncovering why 99.8% of eligible users weren't engaging with the robo advisor
